Whenever faced with a problems, many users are often quick to turn to Google for help. Some use Google Search while others, especially webmasters and website owners, contact Google on one of the various platforms available, from the Google Webmaster Tools forum to contact forms such as the one for reconsideration requests. A lot of the users' questions require in-depth answers, something which cannot be answered in a forum or in an email. Therefore, Google is rolling out a new feature that will help users find in-depth articles for their queries. For webmasters, we'll share some useful articles and documents from Google that they should read before directly contacting Google.
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